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"Artificial Intelligence in Organizations: New Opportunities for Phenomenon-Based Theorizing"

by von Krogh, Georg (2018)


Artificial intelligence (AI) is a rapidly emerging phenomenon of economic and organizational significance. The article offers a brief introduction to AI in organizations and proposes that the functioning of these systems relevant to organizations, entails task input (data: sound, text, images, and numbers), task processes (algorithms), and task outputs (solutions and decisions). By considering such functions in organizations, new research opportunities emerge in the areas of decision-making and problem-solving.

Key Passage

By gradually uncovering AI as a fundamentally organisational phenomenon, we may distringuish and offer tentative explanations of the emergence and interaction of human and machine authority regimes in organisations. (p.406)


Virtue Ethics, Big Data, Algorithmic Managment, Employment, Artificial Intelligence, Technology, Worker Performance, Human Resources, Management



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