For Work / Against Work
Debates on the centrality of work

The Managed Heart: Commercialization of Human Feeling

by Hochschild, Arlie Russell (1983)

Abstract

Keywords

Ethnography, Public-Contact Work, Service Industry, American Context, Emotional Labour, Gendered Labour, Emotions, Emotion Management, Alienation, Estrangement, Sociology, Occupational Hazard

Themes

Alienation, Feminist Arguments on Work Centrality

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