"“They” threaten my work: How AI service robots negatively impact frontline hotel employees through organizational dehumanization"
by Xu, Tao; Zheng, Yu-Hao; Zhang, Jinhua; Wang, Zixuan (2025)
Keywords
Links to Reference
Citation
Xu, Tao, et al. “‘They’ Threaten My Work: How AI Service Robots Negatively Impact Frontline Hotel Employees through Organizational Dehumanization.” Int. J. Hosp. Manag., vol. 128, no. 104162, Elsevier BV, 2025, p. 104162, doi:10.1016/j.ijhm.2025.104162.
Share
How to contribute.