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Su, Bingyi; Jung, Sehee; Lu, Lu; Wang, Hanwen; Qing, Liwei; Xu, Xu Exploring the impact of human-robot interaction on workers' mental stress in collaborative assembly tasks 2024 Article Automation, Burnout, Psychology of Work Human-Robot Collaboration, Interaction Modality, Mental Stress, Physiological Responses
Citation Su, Bingyi; Jung, Sehee; Lu, Lu; Wang, Hanwen; Qing, Liwei; Xu, Xu 2024 Article Appl. Ergon. Human-Robot Collaboration Interaction Modality Mental Stress Physiological Responses Automation Burnout Psychology of Work

"Exploring the impact of human-robot interaction on workers' mental stress in collaborative assembly tasks"

by Su, Bingyi; Jung, Sehee; Lu, Lu; Wang, Hanwen; Qing, Liwei; Xu, Xu (2024)

Abstract

Advances in robotics have contributed to the prevalence of human-robot collaboration (HRC). However, working and interacting with collaborative robots in close proximity can be psychologically stressful. Therefore, understanding the impacts of human-robot interaction (HRI) on mental stress is crucial for enhancing workplace well-being. To this end, this study investigated how the HRI factors - presence, complexity, and modality - affect the psychological stress of workers. We employed both the NASA-Task Load Index for subjective assessment and physiological metrics including galvanic skin responses, electromyography, and heart rate for objective evaluation. An experimental setup was implemented in which human operators worked together with a collaborative robot on Lego assembly tasks, using different interaction paradigms including pressing buttons, showing hand gestures, and giving verbal commands. The results revealed that the introduction of interactions during HRC helped reduce mental stress and that complex interactions resulted in higher mental stress than simple interactions. Meanwhile, using hand gestures led to significantly higher mental stress than pressing buttons and verbal commands. The findings provided practical insights for mitigating mental stress in the workplace and promoting wellness in the era of HRC.

Keywords

Human-Robot Collaboration, Interaction Modality, Mental Stress, Physiological Responses

Themes

Automation, Burnout, Psychology of Work

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