For Work / Against Work
Debates on the centrality of work

"Rethinking questions of control: Lessons from McDonald’s"

by Leidner, Robin (1996)

Keywords

Service Industry, Control, Routine, Interactive Service Work, Ethnography, Sociology

Themes

Surveillance, Pathologies of Work

Links to Reference

Citation

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Content Copyright 2024 Jean-Philippe Deranty and Macquarie University. This website is licensed under a Creative Commons Attribution Share-Alike Licence (except for journal/book abstracts and quotations which are the property of their respective authors).


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